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Privacy Policy

  1. Introduction:At DConsultants, we are committed to safeguarding your privacy and protecting your personal data. The following Privacy Policy explains and details how we collect, use, store, and share your information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 (“GDPR”) and other applicable privacy laws.

The following definitions align to those contained within the General Data Protection Regulation (EU) 2016/679 (“GDPR”): “Data Subject”, “Data Controller, “Data Processor”, “Personal Data”, “Process” or “Processing.”

By using our website and services, you agree to the terms laid out within this of this Privacy Policy.

  1. Who We AreWe are DConsultants, located at Central Business District, Triq il-Furnara, Mrieħel,  BKR 3000, Malta. For any privacy-related questions or requests, you can contact us at:

Email: [email protected]

Phone: +356 7947 9547
Data Protection Officer (DPO): Enter DPO Email Address

  1. What Personal Data Do We Collect?We may collect and process the following types of personal data, depending on the type of services agreed upon:
    • Contact Details: Name, email address, phone number, billing and other relevant addresses.
    • Technical Information: IP address, browser type, device type, and other technical data.
    • Usage Information: How you interact with our website, and professional services.
    • Marketing Preferences: Your consent and preferences for receiving communications.

We do not collect any ‘special category data’ (such as health related data, biometric information, genetic data, racial or ethnic origin, political opinions, trade union membership, sexual orientation, religious believes).

  1. How Do We Collect Your Data?We collect data through the following methods:
  • Directly from You:When you enter established service contracts, fill out forms, contact us, subscribe to newsletters, or throughout service delivery processes.
  • Automatically:Through cookies, analytics tools, and tracking technologies on our website and client portals.
  • From Third Parties:Such as payment processors, payroll service providers, and marketing partners.
  1. Why Do We Process Your Data?We process your data for the following purposes:
  • Service Delivery:To provide professional services, in fulfilment of established contracts and agreements.
  • Communication:To respond to inquiries, resolve issues, and provide ongoing client support.
  • Financial Transactions:To process payments, manage invoices, and maintain financial records.
  • Regulatory Compliance:To meet legal and professional obligations.
  • Marketing:To send promotions, updates, and newsletters (with your consent).
  • Service Improvement:To enhance our website, services, and customer experience.

Legal Bases for Processing:

  • Consent:When you explicitly grant permission.
  • Contractual Obligation:To fulfill a contract with you.
  • Legal Obligation:When required by law.
  • Legitimate Interest:For business-related purposes that do not override your rights.
  1. How Long Do We Store Your Data?We will retain your data only as long as necessary for the purposes outlined above, or as required by law. Specific retention periods are defined in our internal policies.
  2. Sharing Your Data with Third PartiesYour data may be shared with trusted third-party service providers, including:
  • Professional advisors such as external legal advisors and auditors.
  • IT and website hosting providers
  • Marketing, search engine and analytics platforms
  • Regulatory bodies where legally required

These partners are contractually bound to handle your data securely and in compliance with GDPR laws and best practice accordingly.

  1. International TransfersIf your data is transferred outside the EU/EEA, we will ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place.
  2. Your Privacy RightsYou have the following rights under GDPR:
  • Right to Access:Request a copy of your personal data.
  • Right to be Forgotten (Right to Erasure): Request deletion of your data (under certain conditions as dictated by applicable law).
  • Right to Rectification:Correct inaccurate or incomplete data.
  • Right to Restrict Processing:Limit how we process your data.
  • Right to Data Portability:Transfer your data to another service provider.
  • Right to Object:Object to data processing under legitimate interest grounds.
  • Rights Related to Automated Decision-Making:Ensure your data is not solely processed by automated systems.
  • Right to Withdraw Consent: Withdraw your consent to data processing where consent is the legal basis.
  • Right to Lodge a Complaint with a Supervisory Authority:File a complaint with your local data protection authority if you believe your rights have been violated.
  • Rights Related to Automated Decision-Making:Ensure your data is not solely processed by automated systems.

To exercise your rights, contact us at DPO Email Address.

  1. Cookies and Tracking TechnologiesCookies are small text files placed on your device by websites you visit. They help improve your browsing experience, enable website functionality, and provide analytics data.

How We Use Cookies:

  • To ensure website functionality.
  • To remember your preferences and settings.
  • To analyse how visitors use our website.
  • To deliver relevant marketing content.

What Data Do Cookies Store?

  • IP address
  • Browser type and version
  • Pages visited and interaction history
  • Session duration

Types of Cookies We Use:

  • Essential Cookies:Necessary for the website to function properly.
  • Performance Cookies:Help us analyse website performance.
  • Functional Cookies:Remember user preferences.
  • Marketing Cookies:Track visitor activity for marketing purposes.

You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

  1. How We Protect Your DataWe implement robust security measures to protect your data, including:
  • Data encryption
  • Firewalls and antivirus systems
  • Access controls and authentication measures

While we strive to ensure the security of your data, the internet is not a 100% secure medium, and data transmitted online may be subject to unauthorized acts by third parties beyond our control. While we take all reasonable precautions, we cannot guarantee absolute security or confidentiality of your data during transmission. Therefore, we cannot accept responsibility or liability for any data breaches occurring during internet transmission.

  1. Policy UpdatesWe may update this Privacy Policy periodically. Any significant changes will be communicated via our website.
  2. Lodging a ComplaintIf you believe your data rights have been violated, you can lodge a complaint with the relevant data protection authority.
  3. Contact UsFor further questions about this Privacy Policy or your data, contact us at:

Email: [email protected]
Phone: +356 7947 9547